How we test and hand over · AI consulting

Before we build

Suitability first. We confirm the tools you use support the access and connections the workflow needs. If they don’t, we tell you before you pay for implementation.
A written scope. One workflow, written down: what starts it, what should happen, what’s not included, and the tests that show it works. You approve it.
Access you control. You invite us as a user or approve an app connection. We never ask for passwords, card numbers or sign-in codes by email. Sign-in codes stay on your phone.

Test cases from your real day. For example: a normal inquiry, an after-hours inquiry, one with missing details, an urgent one, and what happens if a notification fails.
Test data, not live customers, until you approve going live.
We fix what doesn’t match the scope and re-run the test.
You run the tests with us before you accept. Each one is marked pass or fail on a checklist you sign.

A one-page how-to: what it does, what to check, what to do if it stops.
A setup list: every tool, its plan, who owns the account (you), and its monthly cost.
For Growth and Custom: a map of how the tools connect.
An "if it breaks" sheet: how to switch the automation off and fall back (for example, forwarding calls to your cell), and where to get provider support.

No maintenance: we remove our access and confirm in writing, system by system.
With maintenance: we keep only the limited access you authorize in writing for maintenance, and remove it when the plan ends.

Starter: a check about a week later. Growth and Custom: a 30-day check-in.
If something we configured doesn’t do what the scope says during the short window after acceptance in your agreement, we fix it at no charge.
AI tools can make mistakes and providers change things. Please check the workflow’s results, especially in the first weeks.